You need monthly contact with your customers – monthly contact with your customers is not just another “thing” you should do in your business – it’s and essential component of your customer relationship management strategy. If your customers don’t hear from you, you are gone from their mind…

Loyalty programs keep customers loyal to a particular product or merchant because they offer an incentive that encourages the customer to keep coming back – and spend more money. A wide range of industries use loyalty programs to establish long-term relationships with their customers…