Business simulations – the next generation of computer games, or the next generation of corporate training? Well, perhaps they are both.
Business Simulations are essentially computer “games” which are designed to replicate a certain aspect of your industry, and are used for training employees, honing your skills, or learning new ones.
There are many different types of [...]

Looking for financing for your business? Did you know that merchant cash advance providers can deliver funds to your doorstep within a week, with little paperwork and no collateral? But is merchant cash advance suitable for your business? Read on to find out when you should consider merchant cash advance as your business financing option.
Here [...]

President Luiz Inacio Lula da Silva of Brazil has issued a new decree to improve customer service at call centers.
Under the new measure, call centers can only transfer a call once, cannot make a customer wait more than 2 minutes and must provide a confirmation number for every call. If a client wants a service [...]

Since the start of the Industrial Revolution in the 18th Century, humankind has been on a rollercoaster of Industrial and technological advancement. Indeed the last 100 years have seen meteoric changes in the way we do just about everything, from driving a car, to brushing our teeth, to communicating. It is quite staggering how far [...]

At present, natural rubber has been the main contract of 1001, the key to an integer points close to 20,000. The author believes that the basic trend of rising natural rubber has not changed, the fundamentals are still the better, if effectively break through 20000, this will usher in a wave of accelerating the highs.
The [...]

Insight
Is outsourcing the new Holy Grail for R&D organizations? The IT departments in the enterprise went first and discovered lower costs and improved efficiencies by outsourcing call centers and back office projects offshore. Now the R&D development department in the same enterprise wants to follow the same outsourcing route and realize comparable results. It’s true [...]

Once again there are three English Clubs in the semi finals of the Champions League and all three have arrived playing some of the best football of their respective seasons. Under normal circumstances, bookmakers would make an English Club winning the Trophy an ‘odds on’ bet, but such is the talent of the Barcelona team, [...]

 

Cold-calling is a proven many for many small businesses to generate leads.

 

But, for many businesses, thereâ??s always the question of who actually does it.

Even for larger companies with dedicated sales teams this is a valid question: should you use your own people or turn to a specialist telemarketing agency?

 

Letâ??s put aside how to find a [...]

Like any outsourcing decision, retaining outside telemarketing services should be subject to cost/benefit analysis. Evaluating the costs may be a complex process in some cases, but it is at least a quantifiable side of the equation. Less readily quantifiable are the benefits.
While ultimately the goal is that some benefits can be quantified in terms of [...]

Telemarketing is one of the most controversial elements of advertising and sales that has ever been. With a turn towards avoiding this means of marketing, businesses are looking elsewhere. But, can an effectively run telemarketing campaign still pay off?